ACC Kaupapa Māori Navigation Service delivers thorough assistance for those who  may be currently navigating ACC’s systems and processes. 

Our Kaiururangi (Navigator) will work closely with whānau, to understand their specific needs and how ACC can help them, offering side-by-side assistance for  those that may need to improve their understanding, knowledge, and access to ACC entitlement and services.  

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The service focuses on five pou to achieve whanau well-being. This includes:  

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Mana Motuhake

·     Autonomy and choices

Wairua me te mauri

·     Spirituality, vitality and essence

Tuakiritanga

·     Identity and cultural wellbeing

Puawaitanga‍

·     Thriving and flourishing 

Rangatiratanga

·     Authority and leadership

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