ACC Kaupapa Māori Navigation Service delivers thorough assistance for those who  may be currently navigating ACC’s systems and processes. 

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Our Kaiururangi (Navigator) will work closely with whānau, to understand their  specific needs and how ACC can help them, offering side-by-side assistance for  those that may need to improve their understanding, knowledge, and access to  ACC entitlement and services.  

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The service focuses on five pou to achieve whanau well-being. This includes:  

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Mana Motuhake

- Autonomy and choices

Wairua me te mauri

- Spirituality, vitality and essence

Tuakiritanga

- Identity and cultural wellbeing

Puawaitanga‍

- Thriving and flourishing 

Rangatiratanga

- Authority and leadership